The Alberni Valley Bulldogs are looking to add to their front office staff with a newly created Director of Ticketing position. The Bulldogs boast one of the loudest fan bases in the BCHL and we’re looking for someone who can help take us take Hockey Valley to the next level!
POSITION SUMMARY:
The Director of Ticketing is responsible for the management of Season Ticket Memberships, ticket sales & group sales for all Bulldogs game and Port Alberni Bombers Jr B games. The position reports to the club president.
Responsibilities
Memberships:
- Manage existing database of season ticket members, including communications to season ticket members, ticket renewals, invoicing, managing payment plan, accounts receivable, seat changes, incoming request and inquiries. Ensure we maintain a high renewal percentage (90%+ target) by providing value.
- Plan and execute Season ticket events like the Season Ticket pick up party, open house, discount nights at the Bulldogs Team Store, etc.
- New Season Ticket Sales – promote new season ticket sales, find opportunities in the community
to sell new season tickets, meet with potential ticket buyers to discuss options.
Ticketing:
- Group tickets – proactively approach potential groups, work with groups to provide the best options for their group sale, manage incoming sales including seating, payment, food options, welcome messages, etc.
- Work with Alberni Minor Hockey Association and other groups to provide group ticket vouchers for fundraisers, manage those sales.
- Work to maintain and create new large group nights.
We’d Like You to Have:
- At least 3 years of sales experience, preferably within an events or similar environment.
- Extensive computer knowledge, including MS Office (Word, Excel, PowerPoint).
- Excellent relationship building and social skills; superior communication skills.
- Creative and innovative team player with cooperative attitude.
- A go-getter, with drive and initiative to succeed who is assertive, persistent, and results oriented.
- A proven dedication to outstanding client service.
- Effective time-management skills and ability to multi-task in a dynamic, fast paced environment.
- Ability and willingness to work flexible hours, including some evenings and weekends.
Compensation Package:
- Base Salary + Commission
To apply, please email your resume to david@avbulldogs.ca
